Services & Support
At SuperAbrasives we like to help our customers not only with providing them with a product, but also with providing them with insight on how to use our products. We have compiled some useful information to help you in different areas of wheel use; from truing and dressing, to feeds and speeds and beyond. We will be adding more information to this sight in the future so please keep checking back to see if we have a solution for you. And as always, we are interested in your opinions so if you have a comment on what you see here or have an idea for future postings please let us know.
Standard Wheel Shapes
SuperAbrasives®’ constant development and enhancement process for all our bond structures assures that our customers are getting the best products available. You see, at SuperAbrasives®, we don’t try to make the application fit our wheels, we make our wheel fit the application. As a result, we work with our customers tirelessly to establish the best wheel for their need, for their application every time. Please speak to your sales representative to find out how this service can work for you.
We know problems can arise quickly and without warning. That’s why SuperAbrasives® offers two types of technical support to our customers: telephone and on-site. Telephone assistance is available Monday through Friday to assist customers with all their immediate needs. For on-site service, arrangements will need to be scheduled ahead of time. Please contact your sales representative for details.
This service is designed to supply customers with the option of having existing SuperAbrasives® grinding wheels ground back into original form. It can be performed not only on bonded wheels, but also on wheel blanks used for electroplated products.
CAD and Engineering Services
With the evolution of industry and the ever-changing demands being placed on today’s manufacturers, we realize that the needs of our customers are not the same all the time. SuperAbrasives®’ CAD and engineering services provide a useful avenue for customers needing assistance with an application design.